Kyndryl Hiring for Computer Operator at Hyderābād Full Time

458464BR

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced it’s intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.

Unified System Operations is a single global System Operations Service for all client workloads from Traditional to Multi-Cloud pooled across our cloud and optimized services.
The Unified Systems Operator role is responsible for monitoring, controlling and operating complex computer systems, networks, applications and distributed systems in cloud, multi-cloud or traditional environments. Individuals in this role are also responsible for analyzing first level problems for all systems (according to service agreements), resolving and routing appropriately. This includes supporting Systems Management Processes specific to client requirements and supporting application management as required. People in this role have fundamental technical knowledge of the supported operating systems, applied monitoring, and an understanding of the clients’ cloud and traditional workloads.

Responsibilities:

• Alert Management via Netcool Omnibus Console
• Validating severity/priority classification of the problem
• Incident Ticket Management – routing tickets to appropriate support groups
• Escalation initiating and tracking
• Perform basic problem determination on system and components
• Restart failing components as part of 1st level administration (OS, hardware & applications)
• Perform batch monitoring and restart (i.e IWS, Control-M, etc)
• Perform system/application restart per predefined schedule
• Performing production checks as required
• Provide operational status as required
• Proactively analyze processes and workloads and propose/implement improvements

Requirements:

• Ability to work in 3 shift model
• Advanced PC Skill with basic administration skills
• Proactive mindset
• Good Communication skills, flexibility
• Responsibility and teamwork
• Ability and willingness to learn
• English – Intermediate

Preferred skills:

• Bachelor’s Degree in IT field
• Basic of Windows, UNIX / Linux OS Administration including command line commands
• Basic programing skills (i.e. Python, shell scripting, powershell, etc)
• English – Fluent

Bachelor’s Degree

Master’s Degree

India

TELANGANA

Hyderabad

Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Technical Specialist

Computer Operator

Full-Time

Regular

Early Professional

No Travel

(Y030) Kyndryl Solutions Private Limited

No