Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget.
As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation.
At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.
Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Experience
Required Skills and Experience
More than 7+years of experience in the IT industry.
Technical Expertise:
In-depth knowledge of Cisco Datacenter Technologies, ACI Design, Meraki, OSPF, BGP, and various networking tools.
Expertise in Aruba, F5 LTM/GTM, Riverbed Steelhead, Infoblox DDI, Zscaler, FortiGate Firewalls, and Mobility Solutions.
Scripting knowledge in Ansible and strong automation skills.
Proficiency in AWS, GCP, and Azure Cloud Technologies.
Network Design and Planning:
Strong knowledge in datacenter and network design, planning network architecture based on business requirements.
Network Security and Voice Solutions:
Install, configure, and troubleshoot security solutions like Palo Alto Firewalls, F5 Reverse-Proxy, VPNs, and voice solutions including Oracle SIP Federation and Microsoft Skype Enterprise. Hands-on experience in migrating firewalls, upgrading firmware, and applying security patches.
Network Tools:
Strong knowledge in tools such as Zabbix, MRTG, SolarWinds, Logic Monitor. Handson experience with troubleshooting tools, techniques and methodology including advance troubleshooting skills at packet levels using Sniffer/ Wireshark / TCPDUMP/ Snoop etc.
Protocols and Technologies:
In-depth understanding of OSPF, BGP, EIGRP, AAA, QoS, VxLAN, and SDWAN.
Hands-on experience in IP addressing schema, VLSM, DHCP, DNS, and Infoblox OEM for IPAM solution.
Implementation, configuration, and administration of NextGen Firewalls (Fortinet, Cisco ASA, WSA, Firepower).
Project Management:
Develop an understanding of customer engagements and produce project-related documents, including technical architecture diagrams.
Network Monitoring and Maintenance:
Utilize network monitoring tools for issue identification and resolution.
Collaborate with vendors and service providers to schedule maintenance windows and minimize disruptions.
Handle critical network outages, incidents, and provide 24/7 network support with security and disaster recovery readiness.
Support Proficiency:
Handle Business Critical Network outages, P1, P2 incident and drive quick resolution.
Provides 24/7 network support, including security and disaster recovery readiness.
Provide network support to L2 Network Engineers, operational and engineering teams, including assisting with recovery efforts during unplanned network outages.
Integrated structured engineering disciplines and processes in order establish high functioning, streamlined network support operations.
On call support as needed
Top 5 Skills:
Expertise in Cisco Datacenter Technologies.
Proficiency in scripting with Ansible and strong automation skills.
In-depth knowledge of networking protocols and technologies.
Project management and documentation skills.
Ability to handle critical network outages and provide 24/7 network support.
Products and Technologies
Cisco Small, Medium, Large Enterprise Routers, Switches,
Cisco WLC/WIFI, Cisco Prime 3.1,ISE, ACS, Cisco ACI, Spine/Leaf, DC Technologies Switches such as 12k, 5940,7500, 5500 & 3600,
Aruba 8400, 8320, 2930F & 3810M, Aruba Wi-Fi, Aruba ClearPass
Viptela, Infoblox IPAM DDI/GSLB, Riverbed Steelhead optimizer,
F5 LB such as LTM/GTM,
Fortinet Firewall Management, FortiGate Manager, Palo Alto IPsec,
Networking Tools Such as SolarWinds, Panaroma, MRTG, ZABBIX, Logic Monitor, HP IMC, Airwave and Mobility Controller and well versed with carrier solutions such as Ethernet, IP VPN, Internet, Hybridization (Palo Alto Local FW and Zscaler) , Private Cloud Access Solutions and Virtualization Solutions (uCPE)
Next Generation: Firewalls Palo Alto, URL Proxification & Categorization, Reverse-Proxy: F5, VPN IPSec SSL, Cisco WSA, ASA, Firepower & Solution Virtualization
Voice solutions, such as Oracle SIP Federation: SBC, ECB, ToIP, VoIP, softphone, Microsoft Skype Enterprise; Cisco; Alcatel, Fixed operator solutions: SIP Trunk, PSTN, Mobile operator solutions: 3G/4G, private camera, indoor/outdoor coverage.
Experience in Cloud hosting solutions and related tools: AWS; Azure; GCP
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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