Kyndryl Hiring for Systems Administrator – Distributed Disk, SAN and NAS Administration at India Full Time

Full Job Description
569569BR

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

As an storage Administrator, you are responsible to provide L3 level technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, We provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Adopt the given technology to meet the drift of customer and business requirements.
Root Cause Analysis preparation and meeting Service level agreement for submission.
Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to TSM products.
Diagnose backup products and related product issues and follow up with root cause analysis.
Participate in Disaster Recovery, planning, Changes, Upgrades, Implementation and tests as scheduled.
Primary on call support for Storage and associated switch products.
Support for technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed.
Problem determination and resolution within expected time frame.
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
Lead daily Operations meetings provided there are no P1 incidents running.
Aid with identifying problem management trends.
As an storage Administrator, you are responsible to provide L3 level technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, We provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Adopt the given technology to meet the drift of customer and business requirements.
Root Cause Analysis preparation and meeting Service level agreement for submission.
Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to TSM products.
Diagnose backup products and related product issues and follow up with root cause analysis.
Participate in Disaster Recovery, planning, Changes, Upgrades, Implementation and tests as scheduled.
Primary on call support for Storage and associated switch products.
Support for technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed.
Problem determination and resolution within expected time frame.
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
Lead daily Operations meetings provided there are no P1 incidents running.
Aid with identifying problem management trends.

Required Technical and Professional Expertise

experience in Storage Area Network management such as: switches, IBM storage products, EMC, HP, Network Attached Storage (NAS), plus project coordination
experience in one or more of the following: installing, troubleshooting, operating, testing, planning, and configuring relevant technologies
Basic knowledge in SAN fundamentals, SAN Fiber Switches, and SAN Storage Devices.
English: Fluent

Preferred Technical and Professional Experience

Information Technology Education
At least 6 years of experience in Storage Area Network management such as: switches, IBM storage products, EMC, HP, Network Attached Storage (NAS), plus project coordination
At least 6 years of experience in one or more of the following: installing, troubleshooting, operating, testing, planning, and configuring relevant technologies
Basic knowledge of Maximo tool and ServiceNow
Basic knowledge of McData Fiber Switches, McData EFManager Graphical User Interface (GUI), Brocade Fiber Switches, Brocade’s GUI interface
Basic knowledge in IBM Enterprise Storage Service (ESS) Shark, IBM ESS Specialist, IBM FastT Storage. EMC Storage (Symmetrix, Clariion), Device Command Line Interface (CLI), System Admin AIX, Unix, and Windows skills.
Basic knowledge in CISCO fiber switches, CISCO’s GUI interface, IBM DS8000, IBM TotalStorage DS8000 Storage Manager

Required Education

Bachelor’s Degree

Preferred Education

Master’s Degree

Country/Region

India

State / Province

MULTIPLE

City / Township / Village

MULTIPLE CITIES

City / Township / Village 1

IN_KA_BANGALORE

City / Township / Village 2

IN_AP_HYDERABAD

City / Township / Village 3

IN_TN_CHENNAI

City / Township / Village 4

IN_MH_PUNE

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category

Technical Specialist

Role ( Job Role )

Systems Administrator

Employment Type

Full-Time

Contract type

Regular

Position Type

Early Professional

Travel Required

No Travel

Company

(Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position?

No