Your Role and Responsibilities
Manage a sub-segment (e.g., Geographies, Business Units, Services) within a Core or Strategic account, or manage a set of Portfolio accounts
Responsible for client management, growth & profitability of targeted account(s)
Own relationships with client senior IT managers & leaders of IT buying groups within the account(s)
Responsible for identification & qualification of growth opportunities through consultative selling & driving operational excellence within the account(s)
Support Managing/Sr. Partner in ensuring operational excellence
Manage a sub-segment (e.g., Geographies, Business Units, Services) within a Core or Strategic account, or manage a set of Portfolio accounts
Responsible for client management, growth & profitability of targeted account(s)
Own relationships with client senior IT managers & leaders of IT buying groups within the account(s)
Responsible for identification & qualification of growth opportunities through consultative selling & driving operational excellence within the account(s)
Support Managing/Sr. Partner in ensuring operational excellence
Required Technical and Professional Expertise
Drive account growth with focus on renewals and selling new offerings
Conceptualize and execute strong “win strategy” to convert new scope deals for targeted account(s)
Execute sales opportunity to grow the base of the contract & drive renewals; increase revenue by utilizing Kyndryl’s strategic initiatives to bring value to the client
Develop negotiation strategy & negotiate contract/agreement; participate in win/loss review
Support Managing/Sr. Partner in driving overall account strategy & growth agenda in Core accounts
For Current Role : Mostly BFSI Account Management and Revenue Generation by selling our current portfolio of services.
(example : Talk to clients like Canara Bank, SBI and all leading banks in southern region)
Own relationships with senior IT managers & operational leaders for the account(s)
Forge long term strategic relationships with key clients for profitable revenue
Manage day to day client interactions; ensure client satisfaction at each step during the pre-sales process
Set up processes & agenda for driving operational excellence & contract execution
Develop robust account governance plan with inputs from Managing/Sr. Partner & regional leadership; determine review cadence & KPIs to be monitored with Delivery Team
Track CSAT (Client Satisfaction) for targeted account(s); drive targeted initiatives to improve the same
Ensure process excellence in all sales enablement functions; track performance of team against well defined metrics
Drive team building activities; work to create a positive, productive & a stable working environment
Own operating margins improvement of existing business and generate profitable growth
Perform root cause identification for non-performing account(s)/deviation of sold v/s actual margin
Orchestrate margin improvement with Delivery team of targeted account(s) through diligent tracking of key cost metrics and strategic initiatives rollout
Leverage Managing/Sr. Partner and regional leadership, shared services and support teams for identifying areas of improvement
Preferred Technical and Professional Experience
Drive account growth with focus on renewals and selling new offerings
Conceptualize and execute strong “win strategy” to convert new scope deals for targeted account(s)
Execute sales opportunity to grow the base of the contract & drive renewals; increase revenue by utilizing Kyndryl’s strategic initiatives to bring value to the client
Develop negotiation strategy & negotiate contract/agreement; participate in win/loss review
Support Managing/Sr. Partner in driving overall account strategy & growth agenda in Core accounts
For Current Role : Mostly BFSI Account Management and Revenue Generation by selling our current portfolio of services.
(example : Talk to clients like Canara Bank, SBI and all leading banks in southern region)
Own relationships with senior IT managers & operational leaders for the account(s)
Forge long term strategic relationships with key clients for profitable revenue
Manage day to day client interactions; ensure client satisfaction at each step during the pre-sales process
Set up processes & agenda for driving operational excellence & contract execution
Develop robust account governance plan with inputs from Managing/Sr. Partner & regional leadership; determine review cadence & KPIs to be monitored with Delivery Team
Track CSAT (Client Satisfaction) for targeted account(s); drive targeted initiatives to improve the same
Ensure process excellence in all sales enablement functions; track performance of team against well defined metrics
Drive team building activities; work to create a positive, productive & a stable working environment
Own operating margins improvement of existing business and generate profitable growth
Perform root cause identification for non-performing account(s)/deviation of sold v/s actual margin
Orchestrate margin improvement with Delivery team of targeted account(s) through diligent tracking of key cost metrics and strategic initiatives rollout
Leverage Managing/Sr. Partner and regional leadership, shared services and support teams for identifying areas of improvement
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Consultant
Role ( Job Role ) Associate Partner
Employment Type Full-Time
Contract type Regular
Position Type Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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