Kyndryl, Inc. Hiring for Delivery Project Executive at Pune, India Full Time

Your Role and Responsibilities

The role of the DPE is critical to the success of Kyndryl and is the cornerstone of Service Delivery

Excellence. As clients demand more from their partners, the business must evolve to stay ahead of the

change that affects success.

This role is responsible for managing client needs, leading the entire delivery organization for

delivering as per contracts and SLA .DPE act as an Kyndryl single point contact for clients

during the contractual period for deliverables .

Responsible to manage the cost and GP

Manage the compliance posture and MSAC

Quality of services and SLA

Growth mind set and drive adoption of Agile, automation to improve quality of services and

productivity.

The DPE works with the CPE and delivery organization as a primary point of contact for client

needs, requirements, and expectations with regard to assigned Kyndryl delivery team

operations. He/she provides account leadership to the service delivery team to develop program,

schedules, and business strategies, implementing resulting actions to meet contract deliverables.

The DPE manages cost, schedule, and service deliverables as they relate to the delivery

organization.

He/she supports the CPE in identifying growth opportunities and contract profitability, owns

service delivery quality, and is responsible for tracking and reporting service level

attainment/objectives (SLAs/SLOs). Project Management methodologies, emerging cloud

technologies and technical solutions pertaining to client needs should be areas of expertise.

Strong Governance skills for regular client operational meetings, Ability to delegate, yet be in

control, sensitivity towards

Required Technical and Professional Expertise

15+ Years’ experience required in IT services delivery, cloud , Security.

Understanding of Cloud including IBM Cloud and non-IBM Cloud environment like AWS,

Azure and Google

Understand Application environment – with back ground in Telecom IT and Network Cloud

will be an advantage

Understand infrastructure environment, running digital innovation, drive process re-engineering,

change management and aware of cutting edge technology for the projects

Understand tools and processes used in service delivery environment

Interacting with a diverse distributed team across geographical locations.

Monitor risk management/mitigation plans and strategies to support the contract deliverables

Focus on automation , AI Ops ,monitoring , service excellence

Maintain clear communications with all stakeholders – client and internal delivery members

Partner with business development and drive growth and future sales opportunities

Ability to gracefully handle difficult situations in a fast-paced environment.

Flexible working hours as per business needs

Preferred Technical and Professional Experience

Apply Planning Techniques to Client Strategy

Apply Business Control Requirements

Apply Financial Management and Forecasting Techniques

Apply All Elements of Cost Accounting

Manage Client Expectations/Satisfaction

Manage Client Relationship & Coverage Plan

Manage Account Performance

Manage Contract Transition and Change

Implement Quality Process Metrics

Perform Team Building in Cross-Functional Teams

Manage Global Delivery

Develop Offerings/Solution Strategy from Opportunity Assessment

Liaising with Client Partner Executives, Technical Resources, Service management team,

Partners, Client, Vendors

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MAHARASHTRA

City / Township / Village Pune

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Project Executive

Role ( Job Role ) Delivery Project Executive

Employment Type Full-Time

Contract type Regular

Position Type Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No