Kyndryl, Inc. Hiring for Infrastrcture specialist – Netcool at Visakhapatnam, India Full Time

461601BR

Title:

Infrastrcture specialist – Netcool

Your Role and Responsibilities:

Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications. These products are based on a set of common service components, referred to collectively as Tivoli Management Services. Tivoli Management Services components provide security, data transfer and storage, notification mechanisms, user interface presentation, and communication services in an agent-server-client architecture These services are shared by a number of other products, including IBM Tivoli XE mainframe monitoring products and ITCAM products, as well as other IBM Tivoli Monitoring products such as Tivoli Monitoring for Applications, Tivoli Monitoring for Cluster Managers, Tivoli Monitoring for Databases, Tivoli Monitoring for Energy Management, Tivoli Monitoring for Messaging and Collaboration, Tivoli Monitoring for Messaging and Collaboration, and Tivoli Monitoring for Virtual

Auto req ID:

461601BR

Required Education:

Bachelor’s Degree

Role ( Job Role ):

Infrastructure Specialist

State / Province:

ANDHRA PRADESH

Primary job category:

Technical Specialist

Company:

(Y030) Kyndryl Solutions Private Limited

Contract type:

Regular

Employment Type:

Full-Time

Is this role a commissionable/sales incentive based position?:

No

Travel Required:

No Travel

Preferred Education:

Master’s Degree

City / Township / Village:

Visakhapatnam

Being You @ Kyndryl:

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise:

• xpertise in Installation / Administration / Configuration of HTEMS, RTEMS,TEPS, OS and Application agents

• Strong troubleshooting skills in ITM 6.x environment

• Should have experience in upgradation and patching on ITM 6.x

• Strong knowledge on WPA and Summarization, Pruning agent and Tivoli Data Warehouse

• Should have expertise in Creating / Managing situations and apply best practices

• Strong knowledge in Shell / Perl Scripting

• Added advantage, if had experience on migration from any monitoring tool to ITM 6.x

• Strong knowledge in Netcool Omnibus installation and Configuration

• Knowledge in customizing of Netcool Gateways, Probe, Impact and Web GUI

• Knowledge in Automations and new trigger creation / update

• Strong knowledge in Netcool Impact and policy creation

Country/Region:

India

Preferred Technical and Professional Experience:

• Good understanding in infrastructure technologies like Unix, Windows, servers, Middleware, Email and Messaging services and Networking etc.

• Provide the status update to Senior management people

• Provide appropriate inputs to the problem management process, RCA preparation.

• Should be well versed with ITIL process

• Maintain group chats and bridge calls effectively to resolve incidents.

• Coordinate with Problem Management, Change Management and Configuration management to ensure correct and consistent data is provided to the Incident Management Process.

• Must be able to support in standard / rotational shifts also willing to support during out of office hours

• Responsible for maintaining a good cycle time for call closure within the team and adhering to the SLAs

• Generating Daily/Monthly/Quarterly/Yearly KPI’s Reports as per the clients requirements.

• Manage and drive third parties to the quick resolution of incidents.

• Excellent communication skill

• Strong business engagement skills

• Understanding of VMware and cloud platform (AWS & Azure)

• Solution Design: Apply company solutions to meet highly complex customer and/or trade/company IT infrastructure needs.

• Must be able to manage multiple client’s environments and must able work in Australia shift.

Position Type:

Early Professional

Other things to know:

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Why Kyndryl:

We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Our people are at the center, discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. In October 2020, IBM announced it’s intention to separate the IT Infrastructure Services unit of its Global Technology Services division into a new, separate public company, creating two industry-leading companies – IBM and Kyndryl. The spin-off is expected to be completed by the end of 2021. To find out more about Kyndryl, including information relating to privacy, please visit Kyndryl.com.

Please be aware Kyndryl will continue to use some IBM systems for a certain period after spin-off. This means when you sign up to either the IBM or Kyndryl candidate portal, you will have the benefit of being able to see and apply for IBM and Kyndryl jobs and to access information about IBM and Kyndryl jobs you have applied to, for a limited period from either candidate portal. If you have already signed up as a candidate on IBM’s portal, please continue to use this account to access IBM and Kyndryl jobs.