Your Role and Responsibilities
This person will be part of a team of experts who are responsible for handling network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24×7 support, as well as provides training to junior engineers. Below will be regular responsibilities.
Architecting and Designing maintenance and troubleshooting of High-end Routers/Switches/load balancer/Firewalls etc. appliances utilizing best practices along with other aspects of client security.
Collaborate with Architects on solutions addressing application delivery, integration, and access control needs.
Support the operations of advanced IP network/security services and take escalations from Level 3 and SME engineers and as directed by Operation Managers
Required Technical and Professional Expertise
Mandatory Technologies:
Routing & Switching, Firewalls, Security along with any of the followed additional network technology vertical like Load Balancers, WAN Optimization, Wireless, Voice etc. Exposure to Next Gen Networks & SDN, SDWAN technologies (NSX-T, Cisco ACI, Viptela etc.) will be highly preferred.
Mandatory Certification:
CCNA & CCNP or JCNIA/JNCIS & JNCIP or Professional level industry Certification
Preferred Technical and Professional Experience
Desired Experience
Should have 12+ years of experience in Network & Securities
Experienced 1st level help desk network problem determination and resolution
Experienced 2nd level network incident & problem determination and resolution
Experienced 3rd level network incident & problem determination and resolution
Experienced 4th level network incident & problem determination and resolution
Experienced of Design & solutioning of Network
Experienced 3rd party vendor coordination, support, and management for incident & problem determination and resolution
Perform site acceptance testing
Desired Certification:
CCIE or JNCIE & ITIL Foundation is desirable
Required Education Bachelor’s Degree
Preferred Education Bachelor’s Degree
Country/Region India
State / Province KARNATAKA
City / Township / Village Bangalore
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Architect
Role ( Job Role ) Infrastructure Architect
Employment Type Full-Time
Contract type Regular
Position Type Early Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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