Your Role and Responsibilities
As Mainframe zOS System Programmer Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities :
Adopt the given technology to meet the drift of customer and business requirements
Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed
Act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform
Participate in Disaster Recovery planning and tests as scheduled
Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
Lead daily Operations meetings provided there are no P1 incidents running
Aid with identifying problem management trends.
Required Technical and Professional Expertise
Minimum 7+ years of experience in zOS System Administration environment with work management, user management, journal management and performance management
Demonstrable skills in zOS systems programming
Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
Proven experience in providing support for ISV products
Proficient in technologies like P2V, V2V and P2P migrations
Ability to Recognize complex problems related to functional objectives
Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries
Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform.
Preferred Technical and Professional Experience
Proficient in working with high availability environment along with alignment to process (ITIL)
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications.
Required Education Bachelor’s Degree
Preferred Education Bachelor’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Technical Specialist
Role ( Job Role ) Systems Programmer
Employment Type Full-Time
Contract type Regular
Position Type Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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