Kyndryl, Inc. Hiring for Service Coordinator: Change Management at Bangalore, India Full Time

Your Role and Responsibilities

• Hosting the Internal Change Advisory Board (CAB) meetings as required and ensuring that all preparations have been made for a customer Change Advisory Board (CAB) meeting

• Attending the customer Change Advisory Board meeting

• Reduction of change failures • Utilizing the Change Management reporting system to produce Change Operational reports

• Reviewing changes for process compliance, excluding (Standard/BAU). and rejecting non-compliant changes if required

• Reviewing failed and canceled kyndryl owned changes to ensure the Change Owner identifies the cause for the failure or cancellation and ensure that no outstanding issues exist that require additional attention and ensuring that those issues are resolved/addressed by the appropriate individuals

• Identifying change requests that have not been acted upon in a timely manner and take appropriate action

• Monitoring that change records are closed within criteria

Required Technical and Professional Expertise

• Minimum of 4+ years of experience in IT Industry

• Experience in change management.

• Excellent communication skills

• Proven experience as Change Manager & should have ITIL exposure.

• Proven experience in handling the CAB calls.

Preferred Technical and Professional Experience

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.

• Intuitive individual with an ability to manage change and proven time management.

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province KARNATAKA

City / Township / Village Bangalore

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Systems Support Specialist

Employment Type Full-Time

Contract type Regular

Position Type Early Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No