Larsen & Toubro Hiring for Executive – Facility Management at Mumbai, Maharashtra, India Full Time

Job location: Mumbai

Key purpose of the job: The position is responsible for achieving the order booking and sales revenue targets, unit sales and collections within budgeted timelines, ensuring customer satisfaction for the assigned project/s.

Key Accountabilities

• Order booking for the project
• Sales revenue
• Adherence to budgeted time for selling
• Sales collections
• Responsiveness to customer queries and issues

Strategic

• To participate in conceptualization & launch of sales initiatives to maximize order booking for the project
• To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities

Operational

Sales

• To ensure generation of leads through calls, references etc
• To proactively contact potential customers to promote the project
• To promptly respond on sales enquires so as to maximize sales conversions
• To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries
• To develop relations with existing & new key customers (E.g. Corporates, HNI Clients)
• To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region
• To be involved in negotiating deals with customers

Sales Support

• To ensure after sales support to the customers at the project
• To maintain accurate and timely data related to the project sales and existing / potential customers
• To follow up on outstanding collections data

Other

• To ensure effective implementation of Marketing initiatives to drive sales for the project
• To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
• To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head
• To track competitor movements in the location and strategies for their properties and communicate the market intelligence
• To visit the project site on a regular basis

Developmental

• Keep abreast of developments in the area
• Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning.
• To share best practices within the project/ region

Internal & External Interactions

Internal: CEO, All Functional Heads, Project Heads

External: Customers, suppliers, contractors, External consultants