Job Location : Bangalore
Experience : 7 – 12 yrs
SPOC : Priyanka Nagarpole
Responsibilities • ITOPS Automation solution architecture – Apps and Infra operation automation solution • Solution design coordination with PU Automation solution SPOCs / Architects • Automation opportunity assessment and SPRINT Planning • Design / Identify Tools and Platforms requirement for ITOPS Automation solutions • Estimations – Effort; Cost; Time + Development of Business case(s) with ROI + Program planning • Participate in proposal defense in coordination with Sales / CST / BD team • Level 2 Demos of IPs, & Technical discussion with customers / prospects • Contribute to Function and Unit – Analyst reviews, Webinar, POVs, Whitepaper, etc., Required Skills & Competencies • 6 + Years of IT Operation (AMS / CIS) delivery management experience within or outside LTI.. Client facing • Should have proven experience in IT Service management processes and practices (e.g. ITIL, CMMI, PRINCE) • Should have experience in IT Services solution (as part of delivery) • Experience in RFP responses (including effort estimations) and Proposal defense is desirable • Knowledge in ITOPS / AIOPS and Automation methodologies / platform trends is desirable • Strong communication skills – interact with Sales, Solution Architects with ability to communicate both business and technology SMEs • Ability to collaborate with multiple stakeholders to get things done • Should be open for short term travels; Should be open to extend support hours and be available for customer calls in late evenings. • Hands on Automation implementation experience will be added advantage Responsibilities • ITOPS Automation solution architecture – Apps and Infra operation automation solution • Solution design coordination with PU Automation solution SPOCs / Architects • Automation opportunity assessment and SPRINT Planning • Design / Identify Tools and Platforms requirement for ITOPS Automation solutions • Estimations – Effort; Cost; Time + Development of Business case(s) with ROI + Program planning • Participate in proposal defense in coordination with Sales / CST / BD team • Level 2 Demos of IPs, & Technical discussion with customers / prospects • Contribute to Function and Unit – Analyst reviews, Webinar, POVs, Whitepaper, etc., Required Skills & Competencies • 6 + Years of IT Operation (AMS / CIS) delivery management experience within or outside LTI.. Client facing • Should have proven experience in IT Service management processes and practices (e.g. ITIL, CMMI, PRINCE) • Should have experience in IT Services solution (as part of delivery) • Experience in RFP responses (including effort estimations) and Proposal defense is desirable • Knowledge in ITOPS / AIOPS and Automation methodologies / platform trends is desirable • Strong communication skills – interact with Sales, Solution Architects with ability to communicate both business and technology SMEs • Ability to collaborate with multiple stakeholders to get things done • Should be open for short term travels; Should be open to extend support hours and be available for customer calls in late evenings. • Hands on Automation implementation experience will be added advantage Responsibilities • ITOPS Automation solution architecture – Apps and Infra operation automation solution • Solution design coordination with PU Automation solution SPOCs / Architects • Automation opportunity assessment and SPRINT Planning • Design / Identify Tools and Platforms requirement for ITOPS Automation solutions • Estimations – Effort; Cost; Time + Development of Business case(s) with ROI + Program planning • Participate in proposal defense in coordination with Sales / CST / BD team • Level 2 Demos of IPs, & Technical discussion with customers / prospects • Contribute to Function and Unit – Analyst reviews, Webinar, POVs, Whitepaper, etc., Required Skills & Competencies • 6 + Years of IT Operation (AMS / CIS) delivery management experience within or outside LTI.. Client facing • Should have proven experience in IT Service manage
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