Laurangex Softex Private Limited Hiring for Chat – Customer service at New Delhi Full Time

Full Job Description
Chat – Customer service

At TTEC, we’re all about the Human Experience. Elevated. As a Chat Customer Service Representative working remotely where you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one

During a Typical Day, You’ll
Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring to the Role
1 year or more customer service experience – Freshers welcome to apply
Great written communication skills including grammar and spelling
6 months or more of customer services experience
High School Diploma
Computer savvy
Broadband connection with minimum 15 mbps speed

Job Types: Full-time, Fresher

Salary: ₹10,693.77 – ₹18,975.79 per month

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)