Delivers daily execution in the Collections space, with some support
for improvements to a given process and/or project.
Responsibilities may include but are not limited to one or multiple of the following tasks: Credit Review process. Provides first level support to team members where applicable. Credit Reporting and analysis/review. Monitor, report and escalate customers in breach of credit terms. Perform collections calls and assist in prioritisation. Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types. Customer queries/requests/disputes logging. Execute outbound telephone calls and other contact to customers. Disputes are identification and logging/Update of customer data and maintenance.
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