Maersk Hiring for Sr.Analyst OTC at Pune Full Time

• Drive a customer portfolio of ~$50-100M USD in Accounts Receivable for Top Accounts, Be the Finance Partner for Key Client Managers & GSC teams
• Responsible to drive Customer outcomes through positive customer experience in finance-related processes
• Own customer relationship from a Finance perspective

o Face to face meetings with Customers/Sales/CS on a regular basis to resolve issues, maintain relationships, understand new requirements, adoption on new tools and resources
o Targets to minimize gaps between DSO & BPDSO, and deliver on Collection KPIs including 30+/90+, D&D OS, ONA etc.
o Deploy MLOS with Sales /CS and Vertical Leads to review AR development, issues, and own or drive action plans.
o Regular follow up with Sales/CS AP, finance, relevant GSC Sales owners (TCM & GFF/Rate Sheets) and Ops teams
o Forecast Cash and AR performance for owned KCs – report outs to Finance & Commercial Management
o Dunning and Credit Consequence Management – work with commercial /Vertical Lead and Sponsor to resolve issues proactively
o Own AAC/RAC disputes and closure for assigned KCs (Including any old unresolved and closed disputes)
 Work with Release desk for AFR approval/document release control of short payment/exceptional approval per GAM.
 In case of high value RAC, partner with Sales – GSC & Frontline
o Support initiatives to improve IE, NPS, ADL to Analyse and resolve root causes of

• Work Cross functionally to deliver value service to our KCs – Including Disputes, CS, TCM (BCOs) and BPOs
• Drive root cause identification and fixing through IQ
• Understand and streamline Invoice delivery and remittance receipt processes with customer – Support deployment of any new requirements or suggest improvements where needed to improve AR performance
• Contract Landscape: Review and approve/secure approvals for any non-standard finance related contract insertions