Location: Nashik
Company: Mahindra & Mahindra Limited
Responsibilities & Key Deliverables
To ensure high customer satisfaction index as measured through internal / external Surveys and 0 MIS reports. Perform & report Competitor product analysis results and Benchmarking during new product launch and on an ongoing basis to drive improvement in product performance. Serve as customer representative in the factory & communicate customer quality requirements to various production shops by designing formal system of communication using Product inspection standards, Process illustration and Control plans as the base. Participate and ensure front loading of learning in new variants, projects Initiate and participate in virtual GNOVA-C at design phase of new project and drive improvments along with project teams. Regular reviews with CPH and Project teams for effective resolution product & process concerns during product dev. Interact with COE’s, CDMM teams for effective resolution of concerns identified during audits. Ensure compliance to legal requirements of product thru COP certification & liaisoning with Government Officials. Drive manufacturing excellence initiatives by innovative approach to promote quality culture across the plant. Participate in Change Review Committee & approve of all process & product changes. Plan internal Audits and review the ratings for different audits & process Non-Conformities. Resolve CPQ ( Customer Perceived Quality) concerns. Responsible for making decisions regarding dispatch holding, severity of the issue and high rejections. Ensures the quality of the final product before delivering it to the external customers & ensure that vehicle quality planning is done at various stages of manufacturing. Prepare , plan and update plant quality reviews for corrective and preventive actions
Preferred Industries
Automobile
Education Qualification
Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile
General Experience
15-20 years experience in Automobile industry
Critical Experience
Knowledge in Vehicle system, Vehicle aggregate, Manufacturing processes
Mahindra Leadership Competencies
Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures
System Generated Core Skills
Customer Satisfaction
Project Management
Project Planning & Execution
Risk Analysis
Product Knowledge -Vehicle System
Forecasting
Quality Assurance (QA)
Auditing
Corrective and Preventive Action (CAPA)
Dynamic Control Plan (DCP)
Quality Control
Quality Review
Compliance Management
Quality Compliance
Quality Management System (QMS)
MIS Reporting
Monitoring SST Parameters
Conformity of Production (CoP)
Financial Acumen
Process Knowledge – Millipore (Cleaning)
Failure Mode and Effects Analysis (FMEA)
Structured Problem Solving
System Generated Secondary Skills
Job Segment: Engineer, Engineering, Automotive
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