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Private Jobs / Private Sector
MakeMyTrip Hiring for Assistant Manager/Senior Executive – HNI Business at Mumbai, Maharashtra, India Full Time
Function : Holidays
Role : Assistant Manager/Senior Executive – HNI Business
Level : Assistant Manager/Senior Executive
Location : Mumbai & Gurgaon
About The Function
Holidays business caters to various segments of travelers travelling to every part of the
globe. While the dynamic or customized travel and tour packages offer consumers an option
to create and design their own holiday, the fixed departure holiday packages have a pre-designed itinerary.
About The Role
As a Destination Consultant, you are part of a whip-smart team responsible for planning
holidays for affluent Individuals (High Net Worth Individuals). You should have in-depth
understanding of the destinations and be able to recommend travel options (experiences /
cities / itineraries) catering to luxury travel customers Our values of Creativity, Curiosity,
Customer Focus and Continuous Improvement are showcased in innovative scalable
solutions that raise challenging questions and demand creative and practical answers.
What Will You Be Doing
- Responsible for advising clients about suitable travel options in accordance with their
- needs, wants and capabilities
- Researching destination and travel prices, customs, weather conditions, reviews etc.
- Diagnosing the clients’ specifications and wishes and suggest suitable travel destinations
- and itineraries
- Responsible for maintaining relationship with client and ensuring repeat transactions
- Supply travelers with pertinent information and useful travel/holiday material
- Be available for scheduled calls with customer to share details of their travel plan
Qualification & Experience
Graduation with minimum 4 – 8 years of experience in Business facing roles in similar profile.
Key Success Factors For The Role
- The position requires excellent communication and interpersonal skills
- Deep understanding of destination
- Connections with Tourism Board to understand destinations and build knowledge
- Excellent Sales skill and understanding of Luxury Travel segment
- Strong interpersonal & stakeholder management skills
- Good Microsoft Office (Power point and Excel) skills