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Private Jobs / Private Sector

Marico Limited Hiring for Customer Service Manager at Mumbai, Maharashtra, India Full Time

Qualification & Experience:

• MBA from Premier Institute like IIM, NITIE, S P Jain, IIT etc

• Modern Trade/ E-Commerce Supply Chain experience desirable

Knowledge, Skills & Competencies:

• High level of analytical skills

• Sound knowledge of Supply chain planning processes

• Customer centricity & Speed in execution.

Job Responsibilities:

• Ecommerce Service Levels – Internal and chain reported fill rates

– Focused brands fill rates

– Continually improve platform availability across all assigned constituents in the E-Commerce format

• Engagement with ecommerce chains to drive improvements on joint business plans

• Standardization, automation and improvement in the existing order management process to ensure minimal manual intervention, minimizing errors and making processes more robust and sustainable

• Stakeholder Management (Internal): Collaboration with Sales, Supply Chain and Finance in driving fill rate improvement and process improvement initiatives.

Job Overview

  • Date Posted:
  • Job Title: Marico Limited Hiring for Customer Service Manager at Mumbai, Maharashtra, India
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