Key Result Areas
1. Build a clear understanding of the Training needs of a set of identified Units at Mashreq HO and CoEs to reflect their Business strategies
2. Identify and analyze leadership and professional development training needs of employees and to assist in the design and delivery of suitable programs
3. Prepare training materials / manuals and continually improve training methods to facilitate dissemination of information.
4. Where necessary, conduct training virtually or in person as per requirements
5. Develop and maintain fruitful and constructive relationship with the various training partners.
6. Liaise and source relevant external training programs from external providers as required.
7. Manage training logistics/vendor management and other training administration activities as per the delegation.
8. Experience in banking & financial services/ hospitality/aviation is desirable.
9. Coordinating for training needs multiple Mashreq business units.
10. Develop training program for the team.
11. Ensure compliance training.
Knowledge, Skills and Experience
12. 6 Plus years Banking Experience is desirable – Past experience in learning & development is preferred but not essential
13. Should have a passion for serving clients
14. High proficiency in MS Word, PowerPoint and other office applications is required.
15. Knowledge of Banking related systems (such as Flexcube, CRM etc is highly desirable)
16. Should have strong communications, negotiations and inter-personal skills.
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