Mastercard Hiring for Program Manager – R&D at Pune, India Full Time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Program Manager – R&D

Overview

Mastercard Foundry is a global innovation group focused on the evolution of technology and consumer trends and the implication of these forces on the payments and commerce industry. Foundry is a collective of interdisciplinary teams powering Mastercard’s ability to create and deliver differentiated products, services, and experiences.

Within Foundry, the global Research and Development (R&D) team does applied research on emerging and advanced technologies and brings it to bare to deliver new products at scale for Mastercard.

Foundry R&D is made up of talented developers, engineers, scientists, designers, researchers, data specialists, and program managers. We build knowledge in emerging technologies like quantum computing, extended reality, privacy enhancing technologies, generative AI and machine learning to conceptualize and create new products, services and experiences for Mastercard. We also bring the knowledge of cutting and bleeding edge technology to create concepts of future which not only inspires our customers but also fosters the culture of Innovation within Mastercard.

Role

The primary remit of this role is to lead and oversee a broad range of initiatives and activities across all our locations, supporting our internal pillars.

• Project and program management around our internal delivery pillars, both in terms of project-based hands-on support, but also own reporting and drive to create transparency on a pillar level

• Coordinate and oversee internal operational reporting regarding objectives, KPIs and other metrics

• R&D Internal projects planning and management, for example system migrations, hardware refreshes etc.

• Ensuring and maintaining R&D systems and platform documentation libraries, ensuring up to date

• Support owner for some internal systems, such as Jira & Confluence

• R&D operational excellence, central vendor management, resource allocation optimizations across the pillars

• Support planning and organization around R&D communications such as newsletters, blog posts, whitepapers etc.

• Support planning and organization related to R&D initiatives and events such as TLNs, Discovery days, Codedrives, Townhalls etc.

• Develop upskilling & training programs across R&D based on the business needs

All About You

The right person for this position will:

• Demonstrate a high level of creative problem-solving, a strong personal presence, manage change, thrive when dealing with uncertainty, and demonstrate a focus on execution, and organization.

• Have an entrepreneurial approach and vision; proactive self-starter seeking initiatives to advance

• Demonstrate strong thinking across technology and business with strong execution track record

• Have Excellent Problem-Solving skills – pursues alternative ways to solve problems, address difficult situations, and produce actionable recommendations

• Have Project and Program management experience leading complex initiatives in a structured manner

• Exhibit tenacity, encourages healthy debate, and challenges conventional thinking

• Demonstrate strong prioritization and re-prioritization abilities

• Have strong communication, presentation and interpersonal skills including the ability to work with and manage internal and external stakeholders

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.