McDonald’s Hiring for Manager – Operations Excellence (QA) [T500-17075] at Hyderabad, Telangana, India Full Time

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald’s global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Position Summary:

Manager – Operations Excellence

Who we are looking for:

This role will be a part of Operations Excellence function and Tech Excellence_ team and will report to (Sr. Manager – Operations Excellence). The QA Manager will be responsible to coordinate & collaborate with the product teams on process maturity and technology adoption to ensure standardization, efficiency, collaboration and continuous improvement across these teams. The QA Manager will work closely with stakeholders across the EPP organization and lead / manage the QA CoE activities on technology adoption, QA process standardization, industry standard best practices, automation and performance testing frameworks, consultancy on testing strategy etc. Additionally, the QA Manager will be required to manage the QA delivery for certain products like Oracle EBS.

In this role, you will:

Lead and manage the following activities:

• QA Process Documentation and POD team enablement, QA Audit Workflow and scoring, Project / Support Quality Auditing, Post Audit reporting and remediation support
• Technology Consulting – QA Automation, CI/CD, Web, API, Mobile
• QA Technology support & Guidelines on industry best practices, McDonalds applications, Data migration validation and testing strategy
• Performance testing strategy and load test planning consultancy
• Jira – Zephyr – Test Management Strategy, Guidelines and review
• QA Test Lab Servers and Infrastructure Administration
• QA Tools License Management & Tools vendor management
• QA Best Practices & Process Standardization
• Consultancy on Adoption of QA Dashboard reporting template
• QA Delivery for certain products like MBS etc.

Qualifications:

• Bachelors degree in Computer Science / Information Technology or related field.
• Minimum of 10 years of experience in IT QA, with at least 4 years in a QA managerial role
• Professional certifications from ISTQB or equivalent are highly desirable.
• Experience in Tricentis TOSCA and JIRA/Zephyr is mandatory.
• Experience in JIRA / Zephyr is mandatory.
• TOSCA Certification is highly desirable.

Work location: Hyderabad, India