Medical Claim Center Hiring for Call Center Executive at Ahmedabad, Gujarat Full Time

• Answer inbound calls in a timely and friendly manner
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Respond to the needs of customers and provide personalized service
• Provide information on the company’s products or services and generate interest in the offer
• Upsell products and services
• Research needed information using available resources
• Process orders, forms, and applications
• Route calls to other team members whenever needed
• Make relevant notes from customer interactions
• Identify any issues that customers might be struggling with
• Report on customer feedback
• Complete call logs and reports
• Manage & update customer databases
• Follow-up on customer calls
• Boost customer loyalty by offering a proper experience over the phone

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Schedule:

• Evening shift
• Night shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Ashram Road, Ahmedabad – 380009, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Speak with the employer
+91 7801910308