Meghdoot Textiles Pvt Ltd Hiring for Customer Relationship Manager at Bangalore Full Time

We are looking for a Client Relations Manager who can build and maintain profitable relationships with our customers. Create and nurture long-term relationships with customers. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Minimum graduate with pleasant personality is preferable, He/she should be courteous and polite in mannerism, should hold and manifest a sharp image of the company to the guests and outsiders should possess an attitude to serve and help people, Fast learner and should have a great presence of mind.

Requirements:

· Associate’s degree in Business Management/ Bachelor’s degree in Business Administration, Business Management, Marketing.

· Preferred min 3-4 yrs of experience in Customer relationship background.

· Candidate with excellent communication and negotiation skills.

· Proactive attitude, passion for customer satisfaction and ability to build rapport with Customers.

· Strong organization skills with a problem-solving attitude

·Excellent written and verbal communication skills

· Attention to detail

· Team player with leadership skills

· Good presentation and Negotiation skill

· Proficient in MS Office with working knowledge of CRM platforms.

·Proficient in photo editing tools

Job specification:

· Build relationships with our customers.

· Create plans to address customer’s needs

·Schedule regular meetings with customers to ensure they are satisfied.

·Act as point of contact for complaints and escalate issues as appropriate

·Help up-sell or cross-sell services and products by marketing our products.

·Ensure both the company and customer adhere to contract terms

· Study competition to find new ways to retain customers

· Collaborate with internal teams (e.g., sales) to address customers’ needs.

Job Type: Full-time

Salary: ₹35,000.00 – ₹40,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Job Type: Full-time

Salary: ₹35,000.00 – ₹40,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bengaluru – 560002, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much you are in need of this job ?
• Out of 10 how much you would score yourself for the commitment & loyalty (respectively)

Experience:

• total work: 3 years (Preferred)

Speak with the employer
+91 7676902337