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Private Jobs / Private Sector
Mentorsity Hiring for Customer Service (Sales/Fresher) at New Delhi Full Time
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Responsibilities
- Maintain a good relationship between customers and the company.
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Keep a record of customers and follow up with them on a timely basis for a better customer experience.
- Handle and manage surveys in regard to resolving customer service problems.
Job Types: Full-time, Regular / Permanent
Salary: ₹300,000.00 – ₹600,000.00 per year
Schedule:
- Morning shift
Supplemental pay types:
- Joining bonus
- Overtime pay
- Performance bonus