Mercer Hiring for Contract Administration Analyst at Mumbai, Maharashtra Full Time

Full Job Description
At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We are in the business of creating more secure and rewarding futures for our clients and their employees — whether we are designing affordable health plans, assuring income for retirement or aligning workers with workforce needs.

Mercer is seeking candidates for the following position. This opportunity is open for full-time remote work.

Contract Management Team – Administrator

What can you expect?

As a member of the Client Management Team (CMT), you will be responsible for actively handling the intake and monitoring of requests for Mercer Legal’s assistance in handling Client Contract requests.
Be a key contributor to a Mercer Executive Committee key initiative that contributes in a meaningful and significant way to Mercer’s financial performance.
You will work closely with lawyers and other legal professionals in Mercer Legal on a daily basis to promptly and efficiently handle CCRs.
Interact daily with key stakeholders (CMs, RMs, lead consultants, Legal, Information Security, Privacy and other key stakeholders) across Mercer’s US & Canada businesses

What is in it for you?

At Mercer, we are as invested in creating brighter futures for our own people as we are for our clients. To help you reach your full potential, we offer a culture, benefits program and resources that support your wellbeing and career development as well as:

A company with a strong brand and strong results to match and are committed to making a difference in the lives of people
A culture of belonging, innovation, collaboration, internal mobility and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
Competitive pay, full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, generous 401k match AND automatic contribution)
Generous paid time off for vacation, sick, company holidays and time to give back to your community; flexible work culture
Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
Opportunities to participate in our mentor programs and network with other colleagues in our Business Resource Groups (BRGs) – Mercer Cares (community involvement), PRIDE, Women@Mercer, Racial & Ethnic Diversity and Rising Professionals Network!

We will count on you to:
Monitor the intake mailbox for new Client Contract Requests (CCR) including the initial triage of new CCRs submitted via MercerForce (MF) (and determination of their good order and completeness).
Schedule and participate in internal stakeholder calls to discuss go forward approach, confirming assignments for Legal and other key stakeholders.
Track your open CCR’s and provide summary updates through completion in order to assist in effectively closing opportunities and capturing key performance metrics.
Actively follow up and track the status of CCRs to influence the number of days it takes to execute a contract, which helps our business realize revenue earlier.
Become an expert user of MercerForce (an application based on the SalesForce platform)
Learn the various Mercer businesses and the key legal issues they face.

What you need to have:
Associates Degree and 1 to 3 years of relevant work experience
Strong communication and interpersonal skills with the ability to quickly build credibility and gain confidence at all levels in the organization
Excellent organizational, time management, execution, and tracking skills
Strong attention to detail and solid follow through, with the ability to set and deliver on priorities and multiple open CCRs in a fast-paced environment
Proficiency with MS Office Suite of software programs

What makes you stand out:
Bachelor’s degree plus 3 years of relevant experience (3+ years in a corporate office or professional services firm preferably in the area of contract review)
Paralegal or other legal operations experience
Experience using SalesForce based tools is a strong plus
Experience creating metrics and reporting in Excel and PowerBI
Understanding of legal and contract terminology
Excellent team player and collaborator

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.me.mercer.com/. Follow Mercer on Twitter @Mercer.