Mercer Hiring for Survey Administration Analyst at Gurgaon, Haryana Full Time

Full Job Description
Global Online (Career Delivery Group) is seeking candidates for the following position based in the ASF office

Analyst (Process Developer / Process Champion) – Employee Research (IC Role)

What can you expect?

Mercer’s Employee Engagement team provides end-to-end diagnostic services to assess employee engagement, human-capital-program effectiveness, and key drivers of human capital outcomes. Our unique “say/do” approach links HRIS data directly to employee survey results to assess the relationship between what employees say against what they do in such areas as salary/performance history and employee engagement or productivity.

In this role:
You’ll have an opportunity to collaborate with one of the On-Line Mercer’s Teams responsible for create, test and deliver of high quality surveys
This role combines project and stakeholder management, analytical and research skills

What is in it for you?

Holidays (As Per the location)
Shared Transport (Provided the address falls in service zone)

We will count on you for:
Cooperating with internal and external clients globally to deliver high-quality employee engagement products
Creating and testing online questionnaires in multiple foreign languages in internal tools
Coordinating distribution of surveys (setting up invitation emails and reminders in multiple languages, making sure that system is set-up correctly)
Offering helpdesk support for external clients
Preparing own calculations in Excel, SPSS, R or Tableau to check the correctness of data in employee engagement reports
Maintaining high quality of delivered reports
Helping with the preparation of executive presentations

What you need to have:
Knowledge & Skills:
Minimum 3-5.5 Years’ experience overall
Experience in data analysis or / and preparing statistical reports
University degree, preferably faculty of quantitative / statistics / sociology
Experience in Survey / Questionnaire Design
Very good command of written and spoken English
Project management experience
Advanced knowledge of MS Office products (Excel, Word, PowerPoint)
“Can do” attitude and ability to resolve escalated issues in a timely and professional way
Strong analytical and problem solving skills
Strong attention to detail and follow-through skills to resolve any outstanding issues

Education:
Graduate

What makes you stand out:
Experience in quantitative market research
Good knowledge of tools like: SPSS / R
Experience in preparing and conducting surveys
Change management experience

What makes you stand out?

Exceptional Communication Skills
Adaptable communicator, facilitator, influencer and problem solver
High attention to detail
Good relationship skills, Proven ability to work on own initiative as well as in a team
Ability to multi-task and prioritize time effectivel

About Mercer

At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth
and careers.

We’re in the business of creating more secure and rewarding futures for our clients and their employees — For more than 80 years, we’ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we’ve been united in our mission of enabling people around the globe to live, work, and retire well.