As a senior technical Analyst, you will be part of the IT Application management team that supports Model N applications from technical aspects and translating these business needs into IT requirements, and supporting the implementation of the fit for purpose IT solutions through the end-to-end software development lifecycle (SDLC).
Will have a role in level 2 & 3 production support of Model N Revenue Management Systems, technical process, interfaces, system performance, patching and applying sql fixes t & issues, etc.
Responsibilities:
Monitor Model N Applications system performance, log files and interfaces in a proactive manner
Provide expertise in identification, evaluation, design, development, and deployment of systems and/or processes
Play key role as part of project team or Maintenance and Enhancements activities in delivery of solutions that are cost effective, sustainable, and meet business requirements
provide operations and support activities
Be accountable for documentation, which may include, but is not limited to: technical specifications
Process flow diagrams
Training documentation and/or work instructions
Analyze/document high-level requirements (scope)
Analyze/document detailed functional requirements and business rules (develop use cases)
Provide consultation to customers regarding enhancement/improvement of current solutions and implementation of new solutions both systems and processes
Participate in and advise roadmap discussions and be a key member of vendor assessment teams
Drive resolution of business or systems issues
Job Requirements
Bachelor’s degree in computer science or related discipline required.
5 years experience analyzing business requirements and leading information systems projects through the full software development lifecycle (SDLC)
Experience delivering technical solutions across various business groups
Demonstrated excellence in critical thinking and analysis, documentation, group facilitation and presentation skills
Pharma commercial business and process knowledge strongly preferred
Essential and Critical Skills
6 years experience of Model N applications system administration
Requires demonstrated working knowledge of the installing systems, deploy builds and database fixes
Monitoring and fixing model N inbound and outbound interfaces issues
Strong SQL Knowledge for performing database queries
Adjusting model N SAP interfaces
Model N Contracting systems implementation experience preferred
Experience preferred with at least one or more of the following: Cognos, QLIK, Tableau or equivalent reporting, dashboarding, or visualization tools
Experience to query and analyze data from relationship databases (e.g., Oracle, MS Access, TOAD, SQL) preferred
Proficiency with MS Excel VLOOKUPs or pivot tables preferred
Project Management experience (departmental and/or cross-company/functional projects) preferred
Education: Any Graduate
Industry: Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
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