Microland Hiring for Administrator – Messaging at Bengaluru, Karnataka Full Time

Full Job Description
Additional details
Level
P2
Requirement location
India – Bengaluru
Number of Position
1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
RUN – DEDICATED DELIVERY UNIT
Department
DWP Tools – Tech Ops
Job Description

OS Administration

a. Check event logs, services or daemon status

b. Check resource utilization or availability

Hardware & Networking

a. Isolate issues using trace route, path ping, nslookup.

b. Logon to remote server using terminal server RDP or telnet or putty for parameter or health checks.

Messaging Application – Server

a. Log into messaging application

b. Identify automatic services or daemon are running or not

c. Check the logs for errors or abnormality

d. Report to next level for necessary actions

e. Monitor back up jobs for successful completion

Messaging Application – Client

a. Check event logs

b. Check resource utilization or availability

c. Login to different Outlook client 20s versions and features.

d. Create outlook profile, troubleshoot basic outlook issues

e. Configure multiple mail boxes

Skype for Business

a. Login and test features with different Skype for Business or Lync client 20s versions

b. Add or remove SFB online licenses

c. Add or edit or delete Phone numbers for the users

d. Add or remove users from the Azure AD

e. Log into Skype for Business server control panel.

f. Identify whether automatic services are running or not

g. Check the logs for errors or abnormality

h. Report to next level for necessary actions

i. Monitor back up jobs for its successful completion

j. Check SIP addresses

Office 365

a. Install Office 365 thick client – Skype for Business Office Pro Plus and One Drive

b. Log into Office 365 console

c. Check Mailbox settings e.g. Mailbox quota, SMTP address features enabled etc.

d. Understand the NDR, Message tracking

e. Check any virus alert Spam mails

f. Convey the context to next level for action

Backup & Recovery

a. Monitor application backup status Technical Skills

a. OS Administration F

b. Hardware & Networks F

c. Messaging Application – Server F

d. Messaging Application – Client F

e. Skype for Business A

f. Office 365 A

g. Backup & recovery F

h. Active Directory User Administration and Management A

i. Endpoint Security A

j. Mobility Servers A

k. Collaboration Tools A

Behavioral Skills

a. Email Communication, Presentation, Public Speaking(F)

b. Interpersonal Skills, Nurturing Relationships (A)

c. Customer Service Orientation, Business Appreciation (A)