Microsoft Hiring for Digital Account Manager at Gurgaon Full Time

Responsibilities

• Build, motivate, and mentor a high functioning sales team to lead and drive sales conversations; hire new Digital Account Executives
• Lead team to meet and exceed monthly, quarterly, and annual team targets by generating sales pipeline, accelerating active opportunities and driving to close.
• Lead team to actively engage accounts to drive usage, consumption, up-sell, and cross-sell based on strategic plans and needs
• Assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management
• Lead team members through example. Lead and coach team members through strong coaching of their customer sales engagement, prospecting, renewals, and solution plays.
• Coach teams to excel at opportunity and management, to successfully plan and prioritize weekly, monthly, and quarterly engagements.
• Coach team members in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers. Coach team members in the usage of state-of-the-art Digital tools to plan, prospect and engage customers.
• Report on monthly, quarterly, and annual sales targets and deliver competitive business insights, trends, and analysis to drive ongoing performance improvements
• Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity, and accuracy
• Manage the collaboration and teaming of different roles such as Specialists, Technical Specialists and other through direct engagement and through engagement with other managers.
• Help sellers to scale through co-selling with partners to provide the best solution to address customer needs.
• Improve sales and technical competency via mentoring; support individual professional development and growth
• Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitors
• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience
• Manage employee performance from not meeting expectations to exceptional

Qualifications

• Bachelor’s Degree or equivalent work experience required. 4-year degree required.
• MBA strongly desired
• 4+ years of technology related sales or business development experience
• 2+ years of sales management experience with proven track record of successfully leading teams of 8 or more. Familiarity with modern sales techniques and digital selling tools preferred.
• Strong interpersonal skills, excellent written and verbal communications skills – ability to coach team to successfully drive sales over phone, email, videoconferencing.
• Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
• Experience, background, and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, engage channel partners as needed and manage the customer relationship through success
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual systems, processes, products, and services quickly and accurately
• Works well in a diverse team and enjoys a dynamic and changing environment
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
• Experience using Microsoft Office Suite applications Dynamics CRM or other CRM experience is a bonus
• Passion for cloud technologies and changing the world