We will start this job with the paid internship for beginning six month to one year period.
During the internship period, the job duties and responsibilities are as follows:
(1) Responsible for collecting the broken/defective products from customer end, and returning the broken/defective products to customer when they are repaired or in good product condition.
(2) Assist customer’s factory in resolving technical issues related to our company’s products.
(3) Research, diagnose, troubleshoot, identify, and resolve customer’s software or hardware issues related to our company’s products.
(4) Provide the prompt and accurate feedback toward Pre and Post sale related technical problems in a timely manner via phone, email, chat or directly visit to customer end.
(5) Establish good relationships with customer engineering contacts and decision makers.
(6) Gain a solid understanding of customer’s product set and future roadmap
(7) Assist the management and attend customer meeting, trade shows and industry events as needed.
(8) Perform other work-related duties as assigned by the management.
(9) Provide the daily work report when the management is not staying in India.
Job Types: Part-time, Regular / Permanent, Contractual / Temporary, Internship, Fresher
Salary: ₹15,000.00 – ₹19,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
COVID-19 considerations:
Two-dozes vaccination are additional requirement for the application to this job
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Language:
License/Certification:
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