Morgan Stanley Hiring for Analyst – Refresh Production – Client Onboarding and Regulatory Services at Bengaluru, India Full Time

Client Onboarding and Regulatory Services**Client Outreach Analyst/Associate KYC RTB

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Client Onboarding & Regulatory Services (CORS) is an Operations function within Institutional Securities Group Product Operations (ISGPO) and is responsible for regulatory client onboarding, refresh and screening. KYC Regulatory Refresh is the CORS team that supports the ongoing review of clients by performing regulatory due diligence and collecting data and documents required to satisfy KYC/AML requirements in multiple jurisdictions globally.

The Refresh team is responsible for managing the refresh program across global jurisdictions. The team partners closely with Global Financial Crimes, Legal and Compliance, internal/external stakeholders to contribute to the success of the refresh program.

Morgan Stanley is seeking Client Outreach Analyst/Associate for Refresh team in Bangalore/Mumbai.

Responsibilities:

• The Refresh Process Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation
• Liaise with external client KYC contacts in a professional manner and address any bottlenecks, if needed
• Understand and confidently communicate the requested KYC documentation requirements to external clients
• Ensure high quality of client experience throughout the Outreach process
• Review the KYC documentation sent by external clients before progressing the case file to a next stage
• Ability to work with a fast paced, production focused environment to meet team and individual goals
• Able to escalate appropriately any risks identified during the documentation review process.
• Partnering with the client facing teams to collect required documents and associated information to meet all regulatory and internal polices
• Act as a subject matter expert on required AML/ KYC documents and process.
• Serve as point of contact for KYC and reporting issues for designated clients
• Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues.
• Act as an escalation point for client issues – troubleshoot cases and collaborate on solutions.
• Review cases before handover to Non Market Risk for assessment
• Represent the team at Working Groups and Steering Committee meetings, providing progress updates.

Qualifications:

• Previous experience of working in an AML/KYC role required
• Excellent written and verbal communication skills, able to influence internal and external stakeholders, attention to detail
• Strong analytical, prioritization and organizational skills
• Strong risk and controls awareness
• Capacity to think laterally and convey an understanding of the big picture
• Maintains a sense of urgency and ability to prioritize/multi-task
• Strong client focus and ability to partner with various internal groups and client coverage
• Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
• Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions
• Ability to work under pressure and to fixed deadlines

Job: *Other

Title: Analyst – Refresh Production – Client Onboarding and Regulatory Services

Location: Non-Japan Asia-India-Karnataka-Bengaluru

Requisition ID: 3213416