Morgan Stanley Hiring for Network Operations (Operations (Tech)) at Mumbai, India Full Time

Job Profile

As a core Infrastructure pillar, the ENS L3 Operation team is responsible for the deployment, maintenance, and support of our global Data & Voice network, utilizing the latest telecommunications and networking technologies available, to deliver the best possible end-user experience.

Responsibilities:

• The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global group.
• Apply, examine, support and troubleshoot a global network including routers, switches, WAAS, Load Balancers and firewalls.
• Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues.
• Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution.
• Communicate with business units during projects and incidents.
• Point of escalations for offshore Level1 and Level2 for incident management.
• Operational acceptance of new deployments and create technical documentation for as built environment.
• Participate in vendor management and governance process.
• Participate in on-call duties in rotation. Week-end work expected.

Desired Skills

• Desire to learn and adapt to new technology.
• Ability to prioritize along with good time management skills.
• Excellent interpersonal skills.
• Good problem-solving skills.
• Ability to participate as part of a team.
• High level of initiative, proactive approach.
• Ability to work in a team environment.
• Sense of ownership/accountability.
• Flexible and adaptable to meet the team’s needs.
• Honest, hardworking and reliable.
• Ability to use Microsoft applications, Word, Excel and Outlook.
• Proficient in UNIX or Linux.

Qualifications/Criterion

Qualification: – Master’s Degree or Bachelor’s Degree with equivalent combination of professional training and experience.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Job: *Production Management and Operational Support

Title: Network Operations (Operations (Tech))

Location: Non-Japan Asia-India-Maharashtra-Mumbai (MSA)

Requisition ID: 3194940