Ø Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.
Ø Troubleshoot Product, Codes and Configuration issues […]
Ø Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC […]
Ø OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each level
Ø TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism […]
Ø Mac address table fields and how a switch uses MAC table for switching decisions […]
Ø Routing Table fields and how a Router…
Our Fraud Supervisor ensures our customers receive the best fraud detection and protection in the industry. This team is comprised...
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Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Position Type : Full time Type Of Hire : Experienced (relevant combo of work and...
Apply For This JobDevelops or modifies program logic for new applications or software which may include coding, testing, debugging, documenting, implementing and maintaining...
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