Background: – As a learning partner of the market leader in 2-Wheeler Industry, we are entrusted with recruitment, on boarding and enhancement of front liners competence in dealer network.
The enhanced competence should lead to outstanding customer experience. The area of skills building is primarily Selling Skills, Customer Management Skills, and Behavioral skills.
This role is critical in shaping up future automobile leaders in the dealership network. We need people who are passionate about auto retail industry and accomplish the objectives and goals the client has set for us.
Experience and Skills: – Experience: 4 to 6 years of Automotive Retail Domain experience, minimum 2 to 3 years of Automotive Sales experience and 1 year of Automotive Sales training experience is must.
Other requirements: –
Educational Qualifications: – Graduate degree, management education (M.B.A) will be an added advantage
Proficiency in MS Office tools
Language proficiency: – English, Regional Language/s, Hindi Desirable
Role & Responsibilities :
1. Induct, train, upskill and equip the dealership front liners and Sales Managers in order to build sales and behavioral skills to enhance customer experience.
2. Build deep conviction and the ability with dealer staff to address the need gap in the market better than any other competitor
3. Mentoring front liners to Inspire, guide and motivate customers with the goal of meeting aspiration level of customers
4. Understanding the brand, its values, and strong belief in the strength of brand, and pride in being associated with the brand.
5. Provide on the job training (OJT)
6. Conduct Dealer visits with OEM team.
7. Daily practice sessions and role plays
8. Handholding to bridge gaps and sustain capability
9. The workplace should stimulate the growth of skills to promote a stable and productive work setting
Compensation: Very attractive compensation and growth opportunities with the world’s largest automotive retail consulting organization.
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