Multiicon Ideotechnology Pvt Ltd Hiring for Technical Support at Rājkot Full Time

*Job Title: * Technical Support

*Requirement: * 3

*Responsibilities*:

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users’ accounts and profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritise and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers
• test and evaluate new technology

Expected Start Date: 20/2/2022

Job Types: Full-time, Regular / Permanent

Salary: ₹12,900.00 – ₹44,857.00 per month

Schedule:

• Fixed shift

COVID-19 considerations:
Mask and sanitized

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8879987910