Mynd Integratd Solutions Hiring for Customer Service-Inbound Process-English & Hindi at New Delhi Full Time

Family Summary/Mission:

Responsible for receiving inbound calls at vHealth Contact Centre and driving customer experience.

Position Summary/Mission:

· Responsible to answer incoming calls from customers

· Identifying customers’ needs, clarify information, research every issue and providing solutions.

· Managing large amounts of inbound calls in a timely manner

· Build sustainable relationships and engage customers by taking the extra mile.

Fundamental Components & Physical Requirements:

· Strong phone and verbal communication skills along with active listening.

· Ability to multi-task, set priorities and manage time effectively.

Background/Experience Desired:

· Previous experience in a customer support role.

· Experienced telemarketing/tele-caller preferably from insurance industry

Educational Requirements:

· Graduate preferred, Not Mandatory

· Min education 12th Pass

Job Type: Full-time

Salary: From ₹200,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Tamil (Required)

Expected Start Date: 05/12/2022