New Delux Logistics Pvt Ltd Hiring for Customer Service Executive at Mumbai Full Time

Job description -Customer Service Executive / Assistant

The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.

Responsibilities

• Planning & Executing the shipment from Factory till final destination
• Handle Port to Port,Air, CIS shipment independently
• Coordinate for sea & air shipment custom process
• Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor
• Prepare reports like MIS for Documentation, Operations & Customer Service
• Day to day office coordination & reporting to the Head of Department
• Place booking in shipping lines,VGM,
• Independently handle shipment from factory till final destination
• Responsible for troubleshooting any concern related to international freight transportation
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their work space as well as computer software programs.
• Be a professional representative of our company that other employees look up to.
• Take add responsibility as when required

Skills & Requirements

• Good problem solving and decision-making skills.
• Minimum Bachelor Degree,
• Minimum 5 to 6-years of relevant experience of working with freight forwarder is must
• High quality written and verbal communication skills
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Ability to work in teams and open to others’ views

Job Types: Full-time, Regular / Permanent

Salary: to be discussed

Benefits: 2nd & 4th Saturday off

Education: Graduate (Preferred)

Experience:

• Experience with Freight Forwarder : 5 years (Required)
• Must have good experience in MS office

Preferred Candidate
Candidate from FREIGHT FORWARDER INDUSTRY ONLY SHOULD APPLY
Age above 30 + to 35
Staying in Western line
Immediate Joining
Good Communication skills

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Food provided

Schedule:

• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current Salary, expected Salary , Notice Period

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 5 years (Required)
• Customer service: 5 years (Required)

Language:

• English (Required)

Speak with the employer
+91 8691874015
Application Deadline: 25/02/2023