NoBroker Hiring for Customer Support Executive at Bangalore Full Time

About the company
NoBroker is a 6-year-old disruptive real-estate platform that makes it possible to buy/sell/rent a house without paying any brokerage. NoBroker also enables owners and tenants to interact with each other directly by using our technologically advanced platform. NoBroker is the brainchild of Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad respectively in the year 2014. NoBroker was started because all of them believed that paying hefty brokerage cannot be the only option to find a new home. With this vision, the trio set out to change the real estate landscape in India. In the last 6 years, NoBroker has helped over lakhs of people find housing at almost minimal cost. With three rounds of funding of $151mn, it is well funded by key US, Indian, Japanese & Korean investors like Tiger Global, General Atlantic, SAIF Partners, KTB ventures and BeeNext. NoBroker is headquartered in Bangalore with a team of 4000+ employees. Apart from Bangalore we are happy to serve cities i.e. Mumbai, Hyderabad,Pune, Chennai, Delhi & NCR.

Qualification and Education Requirements:

• Education- Graduation/HSC qualified.
• Excellent verbal and written communication skills.
• Good Interpersonal skills, numerical and analytical ability.
• Decision making skills.
• Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
• Proficient in MS-Office (Excel, Word).
• Should be flexible for day shift- (9-hour of login between 8 AM – 10PM).
• Comfortable with working 6 days a week and the week off will be on weekday.
• Age Limit 30

Job description

• Inbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Job Types: Full-time, Walk-In

Salary: Up to ₹550,000.00 per year

Benefits:

• Food allowance
• Health insurance

Schedule:

• Flexible shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• What does good customer service mean to you?
• Why do you think you’d be a good fit with our company?

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)
• Telugu (Preferred)
• Marathi (Preferred)
• Kannada (Preferred)
• Tamil (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7028653227