Full Job Description
To manage the hotel to provide courteous, professional, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction
Guide all Front Office personnel and ensure proper completion of all Front Office duties.
Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction
Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
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