Novotel Hotels Looking For Director of Talent & Culture at Mumbai, Maharashtra, Full Time

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Administration

• Guide leadership in fair T&C policy creation and implementation.
• Oversee T&C operations in line with Accor India standards.
• Develop the annual T&C Business Plan aligning with hotel goals and employee needs.
• Ensure compliance with local laws and maintain accurate, confidential records.
• Maintain updated Departmental Manuals and efficient filing systems.
• Address absenteeism, disciplinary issues, and legal compliance.
• Ensure staff facilities meet Accor standards.

Operational – Recruitment & Selection

• Maintain structured recruitment with internal promotion focus.
• Conduct batch recruitment with proper onboarding.
• Ensure staffing levels match payroll guidelines.
• Oversee job descriptions and candidate records.
• Handle government liaison and maintain institutional relations.

Manpower Planning

• Update manpower plans with succession strategies.
• Manage performance appraisals, transfers, and promotions.
• Review staffing needs annually in line with business goals.
• Optimize workforce mix (full-time, contract, outsourced).

Compensation & Benefits

• Benchmark and manage competitive pay and benefits.
• Oversee salary reviews and payroll systems.
• Handle employee insurance and leave liabilities.

Personnel Management

• Maintain strong relationships with stakeholders and community.
• Ensure fair grievance handling and open communication.
• Promote company values, recognition programs, and employee engagement.
• Support career counselling, welfare, training, and exit processes.
• Maintain professional standards and adjust to business needs.

Qualifications

• A relevant degree in Human Resources or a related field.
• At least 8 years of relevant experience, including a minimum of 1 year in a comparable role.
• Strong proficiency in English (reading, writing, and speaking).
• Ability to perform effectively under pressure.
• Strong analytical and negotiation skills.

Additional Information

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.