Oracle Hiring for Advanced Customer Services – Oracle EPM Analyst at NEW DELHI, India Full Time

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

Responsibilities

Thorough understanding of accounting requirements as they relate to Consolidations, Eliminations and Translations

Desired functional knowledge ( Understand of Income statement, Balance Sheet, different methods of consolidation and their calculations and disclosure in financial statements)

Understand existing consolidation systems and provide fit / gap analysis

Thorough understanding of inbuilt HFM / FDMEE functionality

Provide explanations for consolidation, elimination and translation data

Should have worked on Statutory Consolidation application with Minority Interest, Equity pickup, subsidiary & Holding structure involved

Hands on Experience in HFM Rule

Knowledge in FR build & maintenance

Data Management/ FDMEE Experience -Building file based data loads with user security, ERP integrations, SQL based mapping rules, writing Logic Groups & Check Groups

Hands on Data Management/ FDMEE- Import Format, Location, Period Mapping, Category Mapping, Data Load Rule, Data Load Mapping, etc.

Custom scripting experience – REST API & jython Added Advantage

Job Profile

Support HFM application with end to end process, starting from

Metadata changes- apart from regular metadata change work, customer may change the structure frequently ,test the change, identify the gap, fix the issue

Metadata change ,Data load process, Month end Activity, Security setup, Member list & rule file maintenance

Building new rules as per the requirement or Maintain the existing rules as per new requirements

Analyze consolidation logs and pinpoint potential performance improvements

Develops and maintains financial reports using Hyperion Financial Reporting (FR), Smart view Excel grids and other reporting tools.

Work on Data Management/ FDMEE- Import Format, Location, Period Mapping, Category Mapping, Data Load Rule, Data Load Mapping, etc.

Education & Experience

Bachelor’s degree in computer science or information technology, accounting, finance or the equivalent combination of education, training, or work experience.

Must have 5+ years’ experience

Minimum of 1-2 full lifecycle HFM/ FDMEE implementations;

Team skills, including the ability to establish and maintain effective working relationships

Project experience in EPM Suite of Products 11.x

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.