Job Description
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 0 – 2 years relevant work experience.
Responsibilities
The Partner Transaction Center (PTC) is designed to be the primary team interacting directly with our partners to assist in standard and non-standard channel deals. You will be responsible for understanding and orchestrating Oracle’s Channel workflow and deal processes, as well as being the direct link between our VADs, partners, and the channel sales team. This team is an extremely valuable asset to the Channel organization to ensure a clear and concise linkage for pricing, contracts, and bookings.
Work Timings:
9 PM to 6 AM (IST Time Zone)
Experience.
1 – 3 years relevant work experience.
Responsibilities:
• Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives.
• Develop, communicate, and train the organization on business practices and processes.
• Serve as a liaison with other divisions such as Deal Management, Migration, Global approvals, and Order management in an effort to ensure accurate and timely transaction processing.
• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.
• Communicate Oracle Business Practices to the organization and monitor processes and approvals for full compliance.
• Drive implementation of new processes and procedures. The role involves problem-solving with assistance and guidance in understanding and applying company policies and procedures.
• Follow-through skills are necessary to get information from internal and third parties and have data errors/omissions corrected.
Desired skills:
• Detail Oriented
• Executes all steps with Rigor
• Validates all steps of documents of the process cycle.
• Arbitration
• Effectively mediates process between Channel representative and Partner
• Customer-Centric approach
• Consistently executes daily tasks within SLA
• Takes ownership of deals and ensures customer satisfaction
• Attention to detail during process orientation.
• Willingness to learn
• Ability to grasp the role and become an individual contributor requiring minimal supervision.
• Relationship management skills are strongly desired.
Communication:
• Strong written and verbal communication skills to interact with management and possible clients desired.
• Collect, input, verify, correct, and analyze data to measure key performance indicators actual versus business objectives.
• Provide updates to management regarding budget to actual, informing them of deviations and opportunities.
• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.
• Communicate Oracle Business Practices to the organization and monitor processes and approvals for full compliance.
About Us
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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