Oracle Hiring for GSCO Partner Operations Specialist at BENGALURU, India Full Time

Job Description

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

Responsibilities

The Partner Transaction Center (PTC) team is designed to be the primary team working directly with our partners to assist in standard and non-standard channel deals. They are responsible for understanding and orchestrating Oracle’s Channel workflow and deal processes, as well as being the direct link between our VADs, partners and the channel sales team. This team is an extremely valuable asset to the Channel organization to ensure a clear and concise linkage for pricing, contracts and bookings.

Timings: JAPAC

Responsibilities:

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives. Provides business practices and processes.

Develops, communicates, and trains the organization on business practices and processes.

Serve as a liaison with other divisions such as Deal Management, Migration, Global approvals and Order management in an effort to ensure accurate and timely transaction processing. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

Desired skills:

Detail Oriented:

·Executes all steps with Rigor

·Validates all steps of documents for 100% accuracy

·Accurately documents the various steps of the process cycle.

Arbitration:

·Effectively mediates process between Channel rep and Partner

Customer Focus:

·Consistently executes daily task within SLA

·Takes ownership on deals and ensures customer satisfaction.

Active Listening:

·Practices attentive listening during process orientation.

·Effectively restates and questions current processes

Communication Skills:

.Must know Mandarin – Chinese Language

·Effectively communicates between stakeholders ensuring accurate message is delivered.

Learning:

·Quick to understand Job role

·Seek clarity on all gaps from manager / mentor

·Quickly moves on to being independent requiring minimal supervision.

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.