Job Description
Ensures that revenue is recognized in accordance with Corporate and SEC standards. Provides direction to sales organization prior to contracts being concluded.
As a member of Revenue Accounting you will assist in the processing of revenue impacting adjustments and reconciling balance sheet account. Monitor revenue, reconcile receivables, and unearned accounts. Work with internal customers to resolve related revenue inquiries. Assist in facilitating the automation of current processes and procedures. You may participate in special projects.
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Strong analytical, prioritization and communication skills in partnering with other internal groups and management. Familiarity with Excel spreadsheets is essential. Typically graduate or equivalent with 0 – 2 year experience. BA/BS degree in Accounting or equivalent. Some positions need you to be bilingual in English and Spanish or Portuguese.
Responsibilities
Sr. Analyst [IC1] – Global Order Management
Global Order Management Team is responsible for transaction processing, customer interaction and working with Upstream and downstream processes to ensure accurate and timely booking. This also require liaising with Sales, Partners and Customers to ensure booking requests comply with the established procedures, policies and standards. This team manages online and offline submissions for License, Hardware and Cloud.
OPEX team helps operations in resolving complex process queries, Process change management, System Integration, UAT’s, Process improvement projects, Month End Control Report Activities etc. As part of OPEX operations, OPEX team members will have to work with various stakeholders such as GPO’s, OAL, Business Operations etc., in driving process improvement initiatives and designing & publishing MIS reports. Team members are required to be independent, demonstrate high level of ownership, well with analytical & Problem solving ability and should have good communication skills.
Job Role
Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals – HW/License/Cloud/OKS/Edu
Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution
Collaborate with Upstream and Downstream teams like CDM, IB, Collection, AR for resolution of customer related issues
Adherence to compliance guidelines including SOX, internal & external compliance audits
Constantly strives to enhance technical and process knowledge; participate in assessment programs – updates, LLC, etc.
Should participate and lead activities which help the team to meet the defined KPIs
Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner [Deliver true value by earning customer’s trust]
Perform/Drive UAT’s on the system updates/changes
Help operations team with resolving their process queries within 4 business hours
Conduct Weekly SME sessions to address any process concerns, document and report the proceedings
Involve in all process improvement initiatives as a project member, project lead
Draft project proposals and review BRD’s and provide timely inputs
Provide Weekly Status update on project progress
actively participate in and contribute to OPEX / PET sessions
Key Skills
Attention to detail and ability to prioritize
Strong communication skills [Verbal and Written] Skills to interact with diverse stakeholders and departments
Problem Solving and Decision Making skills – To recognize deviations from standard practices and analyze situations to make decisions
Manage priorities and meet deadlines – Ability to place priority on how things are done to ensure TAT.
Innovation – Ideation and process recommendations to improve customer experience, team efficiency and provide inputs for continuous improvement.
Detail Oriented – maintain high level of accuracy and consciously works towards reducing iterations
Strong Analytical skills
Skill to interact with diverse stakeholders and departments across cultures, internationally
Should be able to work under pressure and deliver targets / achieve goals
Team player with collaborative approach
Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
Key Competency
Change Agility
Communicating for Impact
Collaboration
Mastering Complexity
Customer Centricity
Inspirational Leadership
Performance Drive & Execution
Basic Requirements
Graduate/Post Graduate with 3 years of experience
Flexible to work in shifts
About Us
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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