Job Description
Global Partner Sales Operations (GPSO) is part of the Global Revenue Operations Organization. GPSO is responsible for all systems, tools, business processes, and operations in our partner sales community. With a lens on best-in-class support and tools to provide outstanding experience enabling our partner and internal sales community to meet their business drivers, GPSO is a high-energy, high-functioning team that requires versatile individuals who understand the business drivers, experiences, and how to move progress forward at an accelerated pace. Importantly, Global Partner Sales Operations also offers the flexibility to accommodate necessary work-life balance to juggle the diverse demands of family life and are willing to provide flexibility for the mutual benefit of the organization and individual.
KEY RESPONSIBILITIES
Key responsibilities include, but are not limited to:
Work cross functionally with Global Sales Ops, GPPE, Divisional A&C, Corporate Systems, Deal Management, Legal and other teams as required, to solve issues.
Track project performance, specifically to analyze the successful completion of short- and long-term goals.
Develop comprehensive project plans to be shared with clients as well as other staff members.
Build and maintain business relationships with Oracle leadership and various Lines of Business.
Enforce Oracle’s guidelines and policies.
Identify opportunities for improvement and collaborate with immediate team members to obtain buy-in.
Work with GPO team to make recommendations and submit requirements into territory planning teams for partner sales model support.
Identifies need from A&C (regional, corp or GSI A&C)
Qualifies and clarifies ask.
Objectives
Desired outcomes
Timeline
Measurements and KPI’s
Project manages entire initiative lifecycle.
Identifies working group in GPSO (and teams)
Working group plan for workload and report back with capacity ability – timeline
Make recommendations based on process & systems expertise knowledge.
Manage signoff with stakeholders including GBP / legal / C&E
Implementation of process & workarounds to support
Submit requirements to Systems GPO
Stand up pilot program requests and initiatives from regional, corp or GSI A&C) – e.g., Test Dev, Partner Led Model
Evaluate viability of program and form recommendations to incorporate into standard business models.
SME knowledge of OSvC, CPQ, deal reg etc to assist in optimizing processes and making recommendations to systems team.
Assist in designing workarounds and developing new processes to support new initiatives and programs.
About the Team
We hold ourselves to exceptionally high standards for the partner experience.
We provide fast, thoughtful, and high-touch interactions with every partner and/or sales reps, during every stage of their partnership with us.
We value a knowledgeable, friendly, and value-driven communication style.
We strive for incredible attention to detail, empathy, and fast turnaround times.
We love what we do and have a ton of fun doing it
Management
Host regular one-on-one meetings and staff meetings. Report status to Director.
Participate in quarterly management meetings for GPSO and identify synergies among the greater organization.
Serve as a backup to the Director, for the Program Management Office; step in to make strategic decisions while staying in compliance and meeting business objectives.
PREFERRED SKILLS & EXPERIENCE
Desired Competencies:
Leadership – supervise internal employees. Ability to manage conflict and negotiate resolution. Ability to drive for results through ownership and continuous passion for improvements.
Collaborative – build and maintain strong relationships with internal team members (in and outside of Global Sales Operations). Ability to effectively lead and facilitate meetings.
Communication – write, verbally share/inform, and present to a varied audience in a professional and approachable manner. Communicate succinctly at a high level with executive management.
Adaptive to Change – able to respond to varied and unique requests while meeting Global Partner Sales Operations policies.
Customer focus – listen to the needs of employees and internal customers and accommodate needs reasonably, while upholding Oracle’s policies.
Planning and organizing – plan, meet deadlines, anticipate change and monitor program activities.
Problem Solving – identify issues, analyze and arrive at a solution creatively in order to achieve the best solution.
PMP Certification (Preferred)
Advanced time management and analytical skills
Working knowledge of Microsoft Excel
Excellent client-facing communication skills
Preferred Experience & Qualification:
Experience working successfully in cross functional teams.
Previous success in strategically analyzing and solving problems.
Previous management experience preferred.
Education – bachelor’s degree
Minimum 7+ years relevant experience
Demonstrated program management proficiency.
Manages people who lead internal projects/programs which focus on the delivery of internal products or administrative systems. These projects need a distinct beginning and an end.
Manages employees who perform project management duties which involving cross-functional teams focused on the delivery of internal products or administrative systems. Oversees plans and directs schedules as well as project budgets. Monitors programs/projects from initiation through delivery and interfaces with internal customers or department personnel. Organizes project activities and interdepartmental meetings. Ensures communication facilitates completion of the program/project on schedule and within budget constraints.
Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet corporate specifications. Demonstrated leadership and people management skills. Strong communication skills and analytical skills. BS or MS degree or equivalent experience relevant to functional area. Typically, four years of project management or related experience needed.
Timings: Flexible Timing to meet stakeholder meetings. (6PM to 3AM) IST.
Responsibilities
Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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