Job Description
Provides programs to improve operational efficiency, consistency. Provides business practices and processes. Drives policies and procedures that monitor and support the organization’s operational and financial business objectives. Provides analysis and advice to management in the areas of operations, resource management, finance, revenue accounting, pricing, and/or contracts. May also be responsible for administration, knowledge management, and/or communications.
Develops and monitor P&L forecasts. Develops and monitor metrics to measure other key performance indicators and group performance. Performs competitive analysis. Creates pricing strategy and cost accounting (business modeling) for projects. Reviews contracts for terms, pricing and approvals. Work with account team to close deals. Interfaces with client to resolve contract/delivery disputes. May be responsible for directing resource management staff, ensuring maximum utilization. May be involved with compensation and bonus process. Manage at least two direct reports.
Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired.
Responsibilities
The JAPAC Business Operations Centre of Excellence (CoE) consists of a team of experts pursuing operational excellence in Change Management, Systems & Tools, Processes, and Sales processes.
As the manager of the CoE, you will be responsible for leading the change in JAPAC resulting from the increased pace of evolution of global processes and tools. You will be the anchor point for both the APAC and Japan (JAPAC) regions, with focus across four LOBs – License, Apps and Hardware. You will represent JAPAC business requirement on global forums, influence corporate decisions associated to systems and processes deployment timelines.
Change Management is a crucial and significant deliverable of the role. You will play a key role in ensuring change initiatives meet objectives on time by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology. A key responsibility will be to design and implement change management strategies to benefit the selling experience of our sales force.
Responsibilities
Designing and executing the JAPAC deployment strategy for changes in global processes and tools – this includes communications, resources/assets, and enablement support
Partnering with JAPAC leaders across all divisions, to understand business requirements
Being a subject-matter-expert on tools and processes by demonstrating leadership in best practices
Delivering enablement and supporting adoption of strategic deployments
Helping drive process improvement across the entire customer lifecycle
Understanding the latest policies and providing guidance on navigating the best options for customers
Apply a structured methodology and lead change management activities
Assess the change impact: Conduct impact analyses, assess change readiness and identify key stakeholders
Support training / enablement efforts by leveraging the teams that design and deliver enablement across the organization
Identify and manage anticipated resistance
Create actionable deliverables for the change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Manage stakeholders at all levels
Define and measure success metrics and monitor change progress
Requirements
Experience in leading teams reporting directly (preferably multi geo teams)
Experience in working across multiple divisions, for example, Sales, Cloud Engineering, Operations, Deal Management, Business Practices, Legal, Programs, Business Development
Good understanding of Sales tools, processes, and policies
Ability to communicate with executive leadership, both written and verbally
Experience and knowledge of change management principles, methodologies and tools
Ability to influence others and move toward a common vision or goal
Resilient and tenacious with a propensity to persevere
Organized with a natural inclination for planning strategy and tactics
Familiarity with project management approaches, tools and phases of the project lifecycle
Experience with large-scale organizational change efforts
About Us
Diversity and Inclusion:
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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