Oracle Hiring for System Administrator 3-IT at Bengaluru, Karnataka Full Time

Full Job Description
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Provide level two application troubleshooting and support for Retail cloud service customer

Extensive experience in ORACLE WebLogic Server administration in 24×7 Production environmentsExcellent working knowledge in configuring multiple WebLogic domains including machines, managing servers, node managers, and cluster environmentsWebLogic Administration with expertise in Installation, Configuration, Troubleshooting, Performance Tuning, and deploying applications In Production and Development EnvironmentsCluster configuration for achieving load balancing and failover mechanismJDBC – connection pool and multi-data source configured with Oracle DBA and other RDBMSDeploying the JAR, WAR, EAR files in standalone and clustered environmentsNode Manager Configuration remote managed server start and stopTuning JVM heap to maximize the number of clients accessing the applicationsMonitoring and analyzing resources, Standard logs, application logs, and domain logsExtensive knowledge Configuring WebLogic server instances into WebLogic clusters for high availabilityHaving good knowledge in deployment on Weblogic cluster in PROD, UAT implementationConfiguring Web Logic Plug-ins in Oracle HTTP server and configuring load balancing and fail-over solutionsExperience in supporting Oracle Retail Enterprise channel Products like RMS, RIB, Planning, etc preferredEnable cloud operations to resolve customer issues and requests through sharing best practices, training, tooling and directly resolving escalationsBuild and maintain excellent relationships with customers and achieve the high customer satisfactionAct on behalf of the customer, partnering with engineering, cloud operations and customer service teams to restore customer availability or assist with implementationsProactively monitor customer issues until they are fully resolved, keeping the customer informed along the wayAddress support requests that are escalated to our team from other parts of the companyDocument customer issues and other relevant details as part of the support your provideContinually improve skills through work experience and trainingIdentify recurring issues and areas for improvement, providing these as input back to engineering teams for future enhancements
Qualifications:
Bachelor’s or Master’s degree in Computer Science, MIS, or another technical field or equivalent work experienceExperience implementing or supporting the operations of Oracle Retail products on-premise or in the cloudCustomer focus with a passion for delighting customersStrong understanding of cloud concepts, platforms, and application administrationExperience in cloud technical support, operations, application support, or similarProven ability to quickly learn new technical domains and then train othersExcellent verbal, written communication, and interpersonal skillsDetail-oriented and capable of working on multiple problems at onceFlexible to work in rotational shifts including weekends and ready to accept On-call responsibility for Weekends/Public holidays.
Good To Have:
Basic understanding of Cloud (Any)
Basic understanding of application support in Docker and Kubernetes platforms.
Basic understanding of SQL and databases is a plus
Basic understanding of ITIL Framework (should have working experience in Change management, Incident management)
Experience deploying SaaS applications is preferable
Technology Certifications are a plus; OCA/OCP.

Note: Shift working is mandatory. The candidate should be open to work in the morning and evening shifts on a rotation basis on weekdays and weekends.