Origami Creative Pvt Ltd Hiring for Client Servicing at Bangalore Full Time

Roles & Responsibilities:

Business strategy and planning: Sets business direction and Creates client opportunities through an ongoing study of the industry developments and networking with new entrants or existing businesses
Account Planning for client sets- driving Account Planners on research and setting the overall direction for the business

Business Development: Drive the Business Development Team for converting live business opportunities through ongoing connect and interactions as well as a keen understanding of the client business and the client industry landscape

P&L targets: Setting and driving targets for Origami as per the Business plan

Client acquisition and retention: Drives the business proposals to help close new accounts

Client Champion: Manages client relationships by acting as a strategic advisor to the client with a keen understanding of the client’s business and marketing objectives

Ensuring Origami standards of excellence: Approves and oversees all deliverables through the Client Servicing team ensuring that they deliver on-brand, on-strategy and that the client understands the context and rationale
* Is the final sign off on ALL important documentation/deliverables before they go to a client including budget, project plan, mockups, storyboards, deliverables, etc
* Champions and consistently employs, improves and shares project management processes, standards, templates and best practices

Client Escalation Management: Serves as a final level escalation point for client issues in case it cannot be sorted by the First Level CS team

Team Development: Provides on-going development of the Client Services Team through performance management, coaching, and team building and ensuring skill development through various activities.

Project planning and management: Budget allocation, resource planning along with the Account Managers and review of the project delivery schedules

Key processes for the role:

Review of Client deliverables
Business planning and communication to teams

Competencies- Behavioral:

Strategic planning and thought leadership
Business perspective
People Development
Client focus
Industry networking and relationship management
Creative marketing

Job Types: Full-time, Regular / Permanent

Pay: ₹25,000.00 – ₹45,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• Client Servicing: 2 years (Preferred)