We are Canadaxe2x80x99s leading auto-parts ecommerce website (https://partsavatar.ca/). As ardent supporters of the global Right To Repairmovement, our mission is to help people repair one of their most prized possessions- cars. Founded in 2016 by PhDs, IIT graduates, and veterans of the auto-parts industry – we are well funded, fast-growing, profitable, and in the process of expanding operations to a few other countries.
We’re looking for someone who excels at community building and values the idea of maintaining a brand’s reputation. An out of the box thinker who looks beyond seeding comments and posting responses to building a long term, sustainable ORM practice for the customers. Job Title: Associate xe2x80x93 Online Reputation Management
Job Type: Contractual
Job Location: Gurugram, Haryana Skills:
Public Relations & Communications
Online Media
Marketing & Advertising Experience: 1-3 years Qualifications xc2xb7 Bachelor’s degree xc2xb7 Strong research skills xc2xb7 Should have hands on experience with Social Media listening and ORM tools xc2xb7 Should be able to meet SLA defined to reply queries on all social media platforms xc2xb7 Ability to collect and analyze data volumes to derive the right insights xc2xb7 Should possess background knowledge and a true passion for the social media marketing space. xc2xb7 Strong communication skills xc2xb7 Proficient written and oral English xc2xb7 Strong attention to detail and multi-tasking skills xc2xb7 Ability to work in a fast-paced and ever-changing environment xc2xb7 Must be comfortable working in cross-functional teams Preferred Qualifications xc2xb7 Excellent written English with versatility in writing styles xc2xb7 Real-time understanding of the Online space in relevance to the industry xc2xb7 Absolute clarity of thought presented both orally and in writing Job Responsibilities xc2xb7 Management of Online Reputation Management across various platforms such as Facebook, Twitter, etc. xc2xb7 Addressing real-time negative responses xc2xb7 Audience Engagement across various platforms to ensure strong customer engagement xc2xb7 Propose ongoing trends to introduce to the customers depending on suitability xc2xb7 Time to Time research on tools and ways to improve customer engagement & reporting xc2xb7 Use of SEO techniques to help positive stories about customers and other content ranks higher in popular search engines such as Google and conversely moving down negative mentions xc2xb7 Crisis management, in case any, to be undertaken on high priority and with clear precision. Job Type: Contractual / Temporary
Contract length: 6 months Salary: xe2x82xb920,000.00 – xe2x82xb925,000.00 per month Benefits:
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