Pearson Hiring for Business Development Analyst at Noida, Uttar Pradesh, India Full Time

Job Description

Responsibilities

• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Assisting the organization in acquiring new customers.
• Drive the key Vendors and Partners to ensure the delivery of services as per the Client requirements
• Ensure all SLAs are met with strict adherence to SOPs
• Serve as the link of communication between Key Clients, Internal teams and Partners
• Resolve customers’ complaints in an effective and respectful way
• Gather, report and communicate customers’ feedback on all services
• Measure, track and analyze key account metrics
• Conduct Periodic Reviews with all Stake Holders and Partners
• Structured Meetings with Clients at different Levels
• Create reports for the Leadership Team and Clients
• Keep abreast with industry and market trends and best practices
• Research and source new potential clients
• Play an integral part in generating new sales that will turn into long-lasting relationships

Requirements

• Proven experience as key account manager
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Experience in sales and providing solutions based on customer needs
• Aptitude in networking and building relationships
• Ability to prioritize and meet critical deadlines

Experience

• Between 3-8 years of experience, preferably with a stint in a Company engaged in Assessments /Testing/HR Consulting/Training/ with pan-India operations.

Education Qualifications

• Post-Graduate/MBA from a reputed institute

Job: SALES Organization: English Language Learning Schedule: FULL_TIME Req ID: 3265