Log In
Sign Up
Private Jobs / Private Sector
PerkinElmer Hiring for Associate Customer Service Rep at Thāne Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
- Responsible for creation small pack order for South,South II,East,East II,North. Following up for Estimated dispatch date from Singapore and thus, updating to customers.
- Responsible for creation of free of orders in SAP as well as replacement order for the defective parts supplied to the customer from Singapore warehouse.
- Sales Order closure monitoring and on time action
- Support Regional coordinators and KAM for customer like Reliance & others.
- Support and Assist in driving regional Small pack performance improvement
- Dashboard support to increase the visibility of SP orders, backlog and Ach et
- Bridge the gap between Order execution until fulfillment between all related functions
- Align and Excel in Region Business Quarterly forecast
- Drive Digitization to next level by implementing appropriate tools
- MIS Update & Customer coordination –
- Order Entry to Invoice cycle time improvement
- SC Quote Renewal monitoring on regular basis
- Invoice disputes with Customers should be completed within 3 days
- Key account management for major client
- Focus on improvement from Clear Order entry timelines across processes.
- Responsible for handling Reliance customer. Processing orders, creating Advance shipment notification on portal once packing list received from manufacturing site.
- Follow up for ASN approval. Thus, amending same as per customer requirement.
- Once approve coordinating with Singapore team to release shipment & Sending final invoice to customer after shipment.